MvdR
Marguerie van de Reede

1 reviews | Active since Apr 2018

27 Mar 2024, 06:08

Wesbank cant complain about their bad service because there is NO service!

Wesbank cant complain about their bad service because there is NO service!

Wesbank self help portal is not working!!! I then contacted Wesbank for my settlement is now over 48h AND STILL no reply nor my settlement quote.

I am highly frustrated as Wesbank ignores their clients.

0
Replies (1)
WesBank
WesBank's reply27 Mar 2024, 11:21
Official
Dear Marguerie van de Reede,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution