LK
Lebogang K
1 reviews | Active since Jul 2015
29 Nov 2024, 10:30
Wesbank call centre pathetic service.
Wesbank / VWFS call centre pathetic. I called requesting a refund and closure of the account but for 20 minutes I was sent from pillar to post. No-one willing to assist just happy to transfer me between the Wesbank and VWFS.
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WesBank's replyOfficial
29 Nov 2024, 10:57Dear Lebogang Kubheka
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply29 Nov 2024, 10:57
Official
Dear Lebogang Kubheka
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution