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neil R

1 reviews | Active since Dec 2015

15 Apr 2024, 15:01

Wesbank call centre :(

I held on for over 10 minutes trying to get through to a consultant. I am NOT receiving my statements, so do not have an account number and I would like to change my debit order to a different day each month!!!!

0
Replies (1)
WesBank
WesBank's reply15 Apr 2024, 15:18
Official
Dear neil,
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution