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ntandoyenkosi D

1 reviews | Active since Aug 2020

10 Mar 2023, 10:12

WesBank

I asked for a refund and a change of bank information, but I got no response.

I contacted, and they said they couldn't locate my request, although my email did reflect that it had been opened.

I spoke to three women who asked me to send to their private emails; I did so, but I have received no response.

The person I spoke with today switched me to someone else once more.

I really wish i can return the car but thanks god next year ill be done with them, bad service

0
Replies (3)
WesBank
WesBank's reply10 Mar 2023, 10:33
Official
 
Dear Ntandoyenkosi Dladla,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution
 
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ntandoyenkosi D's update13 Mar 2023, 09:49
Reviewer Update
Noted, i will wait for the feedback.
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ntandoyenkosi D's update15 Mar 2023, 12:33
Reviewer Update
Good Day
i am still waiting to be assisted and no feedback received as yet.

no refund.