WESBANK BUNCH OF ******

We are very disappointed with the service and treatment we have received from Wesbank.

Our account is in arrears we are in a process of settling arrears and for the past three months paying the instalment due however we were unable to settle arrears as we committed and have communicated such with Wesbank. We have been receiving calls from Bandile Khumalo whos is very rude, arrogant and will not listen to what we have to say but keeps insisting that he wants to reposes the car.

We have contacted Wendy Zwane to make suitable payment arrangements however we being forced to pay more than what we can afford at this time. Friday 25 January 2019 we paid R5000 and have requested to pay again end of February 2019 however we were told to pay R3700 today 28 January 2019 to avoid car being repossed we paid it and now we being told to pay R5700 15 February 2019 to avoid repossession of the car yet we can get paid on the 25th of each month .We can't afford R5700 in February . Can we please restructure. We can afford R4000 for the next three months thereafter will increase payment to R5000 until arrears are settled.The debt collector Bandile will not listen nor address us with respect , his rude , arrogant and full of nonsense . Wesbank is just a bunch of ****** , who make empty promises to they clients . how is it possible that we make an arrangement we pay then after we are threatened repossession of the car .

We really don't appreciate being harassed and treated like *******. If this continues we have to take drastic measures and report this to the ombudsmen and media.

We are paying and will continue doing so until the account is settled