FVdW
Francois Van der Westhuizen
1 reviews | Active since Aug 2019
22 Aug 2019, 14:34
Wesbank bullying tactics
I financed a vehicle through Wesbank, paid every month for 18 months then took early retirement. I adked for a settlement amount om their website and got a letter giving me the amount and date untill it is valid. I paid the settlement amount in full before the expiry date but now they claim that there is intrest outstanding from the date of my last payment plus a R6 000 early settlement fee because I did not give them 90 days notice that I of the settlement!! My argument is that they should have included all this in yhe settlement amount THEY provided See you in court Wesbank!!
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Replies (2)0
Replies (2)WesBank's replyOfficial
22 Aug 2019, 15:17Dear Francois W
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply22 Aug 2019, 15:17
Official
Dear Francois W
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
FVdW
Francois Van der Westhuizen's updateReviewer Update
22 Aug 2019, 15:35I was called by Wesbank and the issued resolved. Thank you hellopeter and Wesbank with your speedy response!
FVdW
Francois Van der Westhuizen's update22 Aug 2019, 15:35
Reviewer Update
I was called by Wesbank and the issued resolved. Thank you hellopeter and Wesbank with your speedy response!
