1 reviews | Active since Dec 2013
Wesbank Bullies
Due to Business being slow I fell inarrease with my vehicle payments on 2 of my business vehicle. In December I received A phonecall from Wesbank which according to will be recorded. In this call an arrangement was made to start paying R4000.00 per vehicle of which the one vehicle was R 3366.33 per month and the other was R3472.31 per month and the extra moneys will go towards the arrears amount. On the 4th of April I received 2 Emails from a company FDE collections stating that I have to pay the full arrears with in ten days or the vehicles will be reposessed for safe keeping and I then have another 10 days to pay the full arrears before vehicles will be released. I mailed her and told her that I will make payment of the R4000 as per the arrangement with wesbank inwhich see repies that wesbank her client does not have any arrangement on the accounts. I am feeling Bul**** here as the term time of the vehicles are coming to an end and the vehicles can be sold for a substantial profit and even though I am keeping to my end of the arrangement they now can do as they please. I have also send proof to FDE collections that I have made these R4000 payments since the arrangement started in January.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
