1 reviews | Active since Mar 2014
Wesbank bleeding clients in need dry
I am under debt review, have signed acceptance from Wesbank. Since the debt review started they have changed my statement, it does not show a single payment from the debt review, in fact, suddenly my statement shows ZERO transactions aside from the balance just increasing. I paid over R7000.00 in September that Wesbank claimed I owed them, this is over and above the debt review. now I am being accosted and threatened again, Wesbank again claiming that I owe them over R6000.00 when I paid the arrears and I pay my debt review every month. I have now been told that I have to pay the R6000+ on top of my debt review - do your math, single income, single parent, R13000.00 a month to survive on, just under R5000.00 for debt review, how am I supposed to survive??? I have a child with an incurable, life threatening disease who needs to go to a government hospital because I cannot afford his treatments.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
