Wesbank billed us for Car Insurance since Sept2014

We started receiving calls from Wesbank informing us of arrear in pmt. On 23/03/2016, after a long conversation with Tshepo Leroto, we realized that for some unexplained reason, Wesbank added car insurance+ arrear interests+DCA commission since Sept 2014 without our permission. This after we emailed proof that we do have our own insurance. We also realized our email address were incorrectly captured, this explained why we never received statements.<br> <br> As on 15/04/2016,we still battling to get our refund back as between Lauretta and Moses Manamela they keep passing the buck. Its now 3 weeks later and our account still reflects as in arrears when we in fact settled everything in full.<br> <br> We send endless emails to Lauretta and never received any confirmation of finalising our account.<br> The only person who gave his co-operation was Nigel Moiloa.<br> <br> WESBANK PLEASE FINALIZE OUR ACCOUNT TODAY AS THIS HAVE A NEGATIVE EFFECT ON ITC