MB
Madeleine B
1 reviews | Active since Mar 2021
12 Mar 2021, 11:44
WESBANK
I was bul**** into a voluntary repossession of my vehicle. i have since adhered to the proposal accepted by both myself and Wesbank and paid up the arrears. It has now been a week and no one but no one answers any emails or enquiries or calls as to how to get my vehicle back.
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Replies (2)
WesBank's replyOfficial
12 Mar 2021, 12:00Dear Madeleine B,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
WesBank's reply12 Mar 2021, 12:00
Official
Dear Madeleine B,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
MB
Madeleine B's updateReviewer Update
12 Mar 2021, 12:04Please advise how long this will actually take as I am calling numerous numbers at your legal department and I am being put through to or given numbers that a permanently engaged.
MB
Madeleine B's update12 Mar 2021, 12:04
Reviewer Update
Please advise how long this will actually take as I am calling numerous numbers at your legal department and I am being put through to or given numbers that a permanently engaged.