WESBANK BAD SERVICE - RATHER GO TO ANOTHER

One star is generous! What pathetic service I have received from Wesbank. My car was written off in January and financed through Wesbank, so when getting my replacement vehicle it made sense to go through them again. Oh, how I wish I didn't. I got a quote from MFC that was 2% cheaper, Wesbank matched and then the regret kicked in. They delayed my private purchase by a week, purely because of bad service. Then when I followed up on registration (which was supposed to be within 21 days) they said I must contact the dealer - THERE IS NO DEALER IT IS A PRIVATE SALE! Eventually I received the documentation that I can get the license, but surprise - I am in Cape Town and they registered the vehicle in JHB which means I cannot transfer my personalized plates until I re-register my car in the Western Cape! Also, without consent they made my Debit Order Date the 24th of the month (Who has money in their account that day?) And after 4 weeks of submitting and emailing it is yet to be changed! Numerous complaints, no resolution and not one apology!