tT
townsend T
1 reviews | Active since Jul 2016
29 Mar 2022, 13:12
Wesbank bad service
I am trying to get my car registration papers from you, but for some reason you don't want to send it to me. Paid 3 weeks ago, yet you don't answer mails, your call center is pathetic, no one ever answers, you have to listen to a machine talk for 30+ minutes.
I need my car papers as I have to sell the car, but you are keeping up the process.
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WesBank's replyOfficial
29 Mar 2022, 13:24Dear Shawn T,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply29 Mar 2022, 13:24
Official
Dear Shawn T,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution