JL
Jaco L
1 reviews | Active since Mar 2011
27 Oct 2022, 13:06
Wesbank bad service and FNB.....
# WESBANK / FNB......
I RESERVED THE CONFORMATION NOTICE FROM FNB AFTER I DID THE APPLICATION YESTERDAY AND NOW YOU TELL ME ITS DECLINED
W T F....... NOW YOU CAN GO AND....... I WILL NOT USE YOU ANYMORE AND FNB MY ACCOUNT WITH YOU WILL BE CLOSED BY MONDAY....
Thanks for nothing.
Helpful (0)
Replies (6)0
Replies (6)
WesBank's replyOfficial
27 Oct 2022, 14:00Dear Jaco L,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply27 Oct 2022, 14:00
Official
Dear Jaco L,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
JL
Jaco L's updateReviewer Update
27 Oct 2022, 18:23Cant even call on time, and now they want to investigate the conformation that whas send to me.....
Wesbank can take my application and stick it where the sun don't shine.....
Wesbank can take my application and stick it where the sun don't shine.....
JL
Jaco L's update27 Oct 2022, 18:23
Reviewer Update
Cant even call on time, and now they want to investigate the conformation that whas send to me.....
Wesbank can take my application and stick it where the sun don't shine.....
Wesbank can take my application and stick it where the sun don't shine.....
WesBank's replyOfficial
28 Oct 2022, 08:20Dear Jaco L,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply28 Oct 2022, 08:20
Official
Dear Jaco L,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
JL
Jaco L's updateReviewer Update
29 Oct 2022, 16:32And still nothing from Wesbank, I have send the info that they requested on Thursday I reserved a email from them telling me that they are investigating and will let me know....... And I am still waiting
JL
Jaco L's update29 Oct 2022, 16:32
Reviewer Update
And still nothing from Wesbank, I have send the info that they requested on Thursday I reserved a email from them telling me that they are investigating and will let me know....... And I am still waiting
JL
Jaco L's updateReviewer Update
31 Oct 2022, 13:07Still nothing, sins Thursday afternoon after evening was send to them, seems to me that I'm going to wait for a long time to get a answer from them......
JL
Jaco L's update31 Oct 2022, 13:07
Reviewer Update
Still nothing, sins Thursday afternoon after evening was send to them, seems to me that I'm going to wait for a long time to get a answer from them......
WesBank's replyOfficial
31 Oct 2022, 13:16Dear Jaco L,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply31 Oct 2022, 13:16
Official
Dear Jaco L,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution