BM
Bongani M

1 reviews | Active since Jan 2023

09 Jan 2023, 13:35

WesBank Bad Service

So not happy with WesBank right now. I've been waiting for my refund for the past 10 days. It was supposed to take 48 hours and now I'm being taken from pillar to post. They haven't even processed the refund and the consultants are so ***********.

0
Replies (1)
WesBank
WesBank's reply09 Jan 2023, 13:44
Official
Dear Bongani donald M
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter. 

Regards, 
WesBank Service Resolution