1 reviews | Active since Jan 2017

09 Dec 2021, 16:25

Wesbank bad service

very bad service from FNB/Wesbank, what kind of reason os this for declining a car finance application? then you keep blocking the person from applying from other banks.

"Wesbank has come to the decision that we do not have the risk appetite at this stage to entertain the application for finance."

What does this even mean?????

0
Replies (1)
WesBank
WesBank's reply10 Dec 2021, 08:40
Official
 Dear Luyanda Q, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter. 

Regards, WesBank Service Resolution