MG
Mandy G

1 reviews | Active since Sept 2019

06 Aug 2020, 12:37

Wesbank Bad Business

I bought my vehicle in September 2017. I am currently up to date with payments no arrears, I recently was retrenched in May 2020 due to COVID. Wesbank could not offer any relieve or understanding, not even a payment break, no solutions at all. Worst Finance Company. Still awaiting for a Consultant to call me regarding my coverage on my service plan. Other institutes have supported their loyal customers during this pandemic as for Wesbank, stay away, will never use them again.

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Replies (1)
WesBank
WesBank's reply06 Aug 2020, 20:46
Official
Dear Mandy G

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,WesBank Service Resolution