TM
Tefelo M
1 reviews | Active since Mar 2012
09 Sept 2026, 07:16
Wesbank auction not refunding the deposit
I registered for Wesbank auctions and paid a deposit of R5000. Now I want to register and get th le deposit refunded. Phelokazi, the lady who is handling this transaction, is just ignoring me. I have been sending emails daily and she won’t even respond.
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WesBank's replyOfficial
09 Sept 2026, 08:20Dear Tefelo Majoro,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply09 Sept 2026, 08:20
Official
Dear Tefelo Majoro,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution