TL
Tumelo L
1 reviews | Active since Jan 2023
30 Jan 2023, 11:34
Wesbank at its worst.
I have just notified the bank to assist me with a payment plan on my car as I have been having difficulty paying. I am 3 payments behind but not for consecutive months. It is a month here and there when there are major difficulties I have now. I emailed the bank asking for assistance in terms of a payment plan but the response was just that I have been referred to a Nelson Mbuli who will repossess the car or I should surrender it. No assistance at all. No court order. Nothing. I will not be surrendering this vehicle without a court order. All I want is a payment plan.
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WesBank's replyOfficial
30 Jan 2023, 12:22Dear Tumelo L
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
WesBank's reply30 Jan 2023, 12:22
Official
Dear Tumelo L
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution