kS
khomotso S
1 reviews | Active since Oct 2016
23 Jul 2024, 18:05
Wesbank are ****s
Wesbank and Hollard are complete ****s.
Wesbank requested for proof of insurance on my car I provided them and they even confirmed receipt of the insurance which I have been paying since I bought the car.
Instead of responding to my submission I gave them they send me a new installment amount saying I do not have cover and they have agreed with Hollard to increase my instalment without even consulting me.
I have been a loyal customer of Wesbank and FNb for years but as it stand I curse the day I joint both FNB and Wesbank they are complete ****s. I want my refund as soon as possible you will not **** me of my hard earned money
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Replies (1)WesBank's replyOfficial
24 Jul 2024, 07:56Dear K****tso S,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply24 Jul 2024, 07:56
Official
Dear K****tso S,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
