kS
khomotso S

1 reviews | Active since Oct 2016

23 Jul 2024, 18:05

Wesbank are ****s

Wesbank and Hollard are complete ****s.

Wesbank requested for proof of insurance on my car I provided them and they even confirmed receipt of the insurance which I have been paying since I bought the car.

Instead of responding to my submission I gave them they send me a new installment amount saying I do not have cover and they have agreed with Hollard to increase my instalment without even consulting me.

I have been a loyal customer of Wesbank and FNb for years but as it stand I curse the day I joint both FNB and Wesbank they are complete ****s. I want my refund as soon as possible you will not **** me of my hard earned money

0
Replies (1)
WesBank
WesBank's reply24 Jul 2024, 07:56
Official
Dear K****tso S,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution