IB
Ivor B
1 reviews | Active since Feb 2013
03 May 2022, 11:26
WESBANK are ********** in debiting clients and their Customer Service is Non-Existent
Wesbank have been double debiting me each month for 5 months. I have held on twice once for 21 minutes and again for 30 minutes to speak to someone.....no success.
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Replies (2)
WesBank's replyOfficial
03 May 2022, 11:45 Dear DR. Blumenthal
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply03 May 2022, 11:45
Official
Dear DR. Blumenthal
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
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Ivor B's updateReviewer Update
03 May 2022, 11:57Wesbank's Customer Service Division has called me and within 5 minutes have sorted the issues out. Thank You.
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Ivor B's update03 May 2022, 11:57
Reviewer Update
Wesbank's Customer Service Division has called me and within 5 minutes have sorted the issues out. Thank You.