DM
Delia M
1 reviews | Active since Mar 2009
04 Aug 2020, 09:09
Wesbank are a bunch of ******.......shame on you!!
Wesbank just take money from your account They confirm that they have received payment and give you the dates on which the payments were received. They now refuse to refund me without a proof of payment which has already been submitted twice. They also respond to queries every second or third day.
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WesBank's replyOfficial
04 Aug 2020, 10:58Dear Delia M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank Service Resolution
WesBank's reply04 Aug 2020, 10:58
Official
Dear Delia M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank Service Resolution