TM
Tlholo M

1 reviews | Active since Dec 2025

01 Dec 2025, 15:04

Wesbank and their partners are running a shortfall cover ****!

Whatever you do, don’t take any of the shortfall covers offered by them or any of their partners. For the last 3 weeks I’ve been trying to cancel it but they keep sending me to a department that doesn’t answer their phones. They ignore your call hoping you’ll give up because they don’t want you to cancel. Don’t bother sending an email. They don’t respond to emails either. Just a **** to get you to pay more to them and not actually towards your car.

DONT DO IT!

0
Replies (1)
WesBank
WesBank's reply01 Dec 2025, 15:25
Official
Dear  Tlholo Makgobela 
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution