WESBANK AND ROAD PROTECT STILL NO ANSWER ON MY NATIS OR NEW DISC

Item: WesBank
Rating: 1
Author: Louisa K

Good day Rodney Nadar

I thank you for your email.

Yet I have not heard anything from your offices in respect of the licence disc. If there is no answer by close of business tomorrow, please send me a copy of the Natis so i can manually register the disc.

I will however forward you the amount of which i was penalized on due to unprofessionalism.

Kind Regards Mrs Kenmoe***

Helpful (0)

Replies (1)

WesBank's replyOfficial

21 Oct 2020, 13:33

Dear Louisa

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution

WesBank's reply21 Oct 2020, 13:33

Official

Dear Louisa

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution