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BENITA B
1 reviews | Active since Aug 2020
06 Apr 2021, 07:28
WESBANK and poor after service for change of ownership details.
I paid my vehicle off, due to Covid the bank dont deal with NaTis documents. Then I paid an extre R350 for Wesbank to deal with the change of ownership. Eleven emails later and empty promises from customer service and STILL no documents. If I am financing another vehicle....are their other options. Not trusting Wesbank at this stage.
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WesBank's replyOfficial
06 Apr 2021, 09:48Dear Benita Botha Botha,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank Service Resolution
WesBank's reply06 Apr 2021, 09:48
Official
Dear Benita Botha Botha,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank Service Resolution