1 reviews | Active since Feb 2012
Wesbank and it's VULTURES
Absolutely stocking service from a team of heartless and rude vultures!
I fell into a small arrears amount on my Wesbank debt review account due to unforeseen circumstances where we had to urgently move premises and had to come up with a deposit for new living arrangements.
After explaining my entire plight to a rude Tebogo Mogakane. He proceeded with nothing other than threats. Then after offering to make a payment today and then settle the balance at the end of the month, and asking for the payment details, he rep**** with a snotty 1 line email saying "Kindly be advised we need full arrears amount" and nothing else.
In future, I will just simply refuse to deal with Wesbank and their swarm of keyboard warrior vultures, and they can talk and deal with my debt counsellors.
I WILL NOT ALLOW THIS INSTITUTION TO ABUSE ME AND MY RIGHTS AS A CONSUMER!
Dear Darren Carter,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS77AFD.
Regards,
Zabonize Hogins
WesBank Service Resolution
Dear Darren Carter,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS77AFD.
Regards,
Zabonize Hogins
WesBank Service Resolution
Dear Darren Carter,
Thank you for your compliment. We aim to delight our customers with great service and will pass your compliments to the relevant teams.
Regards,
Zabonize Hogins
Dear Darren Carter,
Thank you for your compliment. We aim to delight our customers with great service and will pass your compliments to the relevant teams.
Regards,
Zabonize Hogins
