Wesbank and it's consistently poor service.

It seems as though every few months, Wesbank cannot resist but be unreasonable in the work they service us. I am recently unemployed and my vehicle account was in good standing before this. I sent emails to enquire about assistance for this period that I am in between employment and received no response. The installment date came and a barrage of phone calls start coming. I spoke to a Clive Mtshali who referred me to *** for assistance. I have received no response from there. This morning I receive a call from a Ebrahim who does not consider the previous efforts to communicate with them and just wants an installment (THAT I CANNOT GIVE BECAUSE OF MY STATUS). I am just through with Wesbank and their service. I finish paying this car next year. I so wish that day comes and trust me, I shall not recommend this institution to anyone else.