TM
Themba M
1 reviews | Active since Jan 2020
08 Jul 2024, 09:17
Wesbank and its bad service
Wesbank is so difficult to deal with, I have requested a settlement letter and have had no reply except for the automated email reply and no joy on the telephone also. My account has been settled using the amount on the statement but for the past 3 weeks it is still not updated.
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WesBank's replyOfficial
08 Jul 2024, 10:13Dear Themba Mabena
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply08 Jul 2024, 10:13
Official
Dear Themba Mabena
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution