zZ
zelma Z
1 reviews | Active since Jun 2017
18 Mar 2021, 15:50
Wesbank and DSV letting me down
My NATIS documents were dispatched on 1 March 2021 and up to today I have not received it. I followed it up with both Wesbank and DSV with no joy. How am I supposed to do a transfer of ownership within 21 days if to day is already day 18??
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WesBank's replyOfficial
19 Mar 2021, 07:59Dear Zelma R,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply19 Mar 2021, 07:59
Official
Dear Zelma R,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution