VP
Vicky P
1 reviews | Active since Mar 2020
03 Apr 2020, 14:51
WesBank and Covid-19
We recently left a review on how WesBank is handling the Covid-19 pandemic. In response to our previous review we were approached by WesBank who went out of their way to resolve this matter for this month. They also assisted us in submitting our application forms for the payment relief. This application is now with WesBank for review for future payment relief. Our whole experience with Wesbank is a big improvement from where we started.
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WesBank's replyOfficial
06 Apr 2020, 08:04Dear Vicky P,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Regards,
WesBank Service Resolution
WesBank's reply06 Apr 2020, 08:04
Official
Dear Vicky P,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Regards,
WesBank Service Resolution