Wesbank and Colsol what a poor place to get phone calls from

During the month of April beginning of May we received a call from a agent Rebecca Kleynhans regarding a outstanding amount on our account. She didn't ask if I can take the call at work (which I can not because I'm working at a switchboard) going on in a load voice not giving me time to get my act together telling me that the amount outstanding is this and this and I shall pay this otherwise the vehicle will be collected. She went on so load that my colleague asked me afterwards who was on the phone and what is wrong. I think this is unacceptable especially if I don't get a change to talk and explain. Please see copy of email I send to her today, she didn't made an effort to answer me back. COPY OF EMAIL: When you called last time I was at work you didn't even gave me a change to tell you that I'm working, you just went on talking and I had to discuss this at work out load in front of my colleague. So hard that she asked me with who am I talking on the phone that is so load. This kind of behavior over a phone is definitely not professional. Please sent me your supervisors email address so that we can report this.

I was trying to explain to you our situation but you didn't gave me a change at all you just told me the amounts and I must agree. I was trying to tell you that it is only me getting a salary now and that the amount of R----- per month which is more than my salary per month, but you didn't want to listen to me at all.