WO
Willnes O
1 reviews | Active since Aug 2020
12 Jan 2022, 07:53
Wesbank Amazingly bad service !
I bought a car from ford via wesbank and ford finance. A year after I bought the car I suddenly have to provide proof of insurance. This during the Des holiday.
After numerous emails and sending the supporting docs Wesbank/FNB has still added there supposed insurance for my car @ over R400 a month extra. This is totally unacceptable and believe!!!
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WesBank's replyOfficial
12 Jan 2022, 09:18Dear Willnes O,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply12 Jan 2022, 09:18
Official
Dear Willnes O,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution