WesBank - Again. No service, no support and no integrated systems. Just like home affairs really.

So, they got back to me for my last complaint. Now, I'm back here with another one. Not sure why service companies don't just have people who do the job as a standard operating framework, as opposed to having customers complain before they take the most basic of actions.

Wesbank wants proof of insurance from me. No problem right? No - I am insured by them. Are we in 19voetsek or the 4th industrial revolution is just hapening at the other banks?

Is it that I'm black or female or both? I'm thoroughly deflated by this situation.