Wesbank Advisor worst advisor ever!!!

This is not a review on Wesbank itself more on the financial Advisor that they appointed to us it was the worst Advisor ever!!!! We already bought 2 vehicle's from Wesbank so they were our natural choice for the third time we got approved via the app in record time then received a mail saying Ga*** Ha**** was assigned to us. He is the worst advisor we ever worked with. His direct line does not work you never get n hold of him on his cellphone he only communicates via email and that is only once in a while if we do decide to use Wesbank ever again and get assigned with this Advisor we will not make use of Wesbank and so far it was only him when my husband tried to phone Wesbank out of desperation he spoke to numerous different agents all friendly all capable so it Is definitely not the whole Wesbank team BUT they all told is they can only give the assigned adviser the messages since he must assist us this was so FRUSTRATING to say the least

This was a terrible experience from delays to no answer to no response emails not all the info given this was truly disappointing.