PW
Philip W
1 reviews | Active since Apr 2020
15 Nov 2021, 13:49
Wesbank adding random fees to car installments
Wesbank adds fees to monthly car installments, after checking my statement it seems they have been adding these random fees and even three times charged interest every single month, when adding all this up it seems I hardly pay anything towards the actual vehicle which means I am going to be paying off my vehicle for the rest of my life because of all these fees being added etc. I did email the Wesbank rep. and reported this, but nobody gets back to me.
Please can someone assist me to get this resolve and check what I signed for and what has been deducted from my account since inception.
Thank you.
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Replies (1)0
Replies (1)WesBank's replyOfficial
15 Nov 2021, 14:31Dear Philip W
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
WesBank's reply15 Nov 2021, 14:31
Official
Dear Philip W
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
