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MANTI M
1 reviews | Active since Oct 2020
19 Feb 2021, 14:34
Wesbank adding insurance policy without consent
I got an sms from Wesbank stating that they will load a limited insurance policy on my my account after I had updated my records with my insurance details. And putting that aside, this is ******* you cannot put on a policy on a clients account without their consent and a policy that they know nothing about. I am utterly disgusted by this!
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WesBank's replyOfficial
19 Feb 2021, 15:46Dear Manti M
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
WesBank's reply19 Feb 2021, 15:46
Official
Dear Manti M
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution