DO
Diana O
1 reviews | Active since Feb 2019
15 Jul 2020, 15:34
WESBANK ADDING ADDITIONAL COVER WITH AN ADDITIONAL PREMIUM WITHOUT CLIENTS CONSENT
My vehicle finance is through Wesbank. I received an email that they added tyre and rim cover to the agreement. THIS IS *****....THIS IS NOT THE AGREEMENT I HAVE WITH WESBANK. YOU CANT ADD ADDITIONAL BENEFITS TO MY ORIGINAL AGREEMENT WITHOUT MY CONSENT.....GUYS BE CAREFUL, CREDITORS WILL DO ANYTHING TO MAKE AN EXTRA BUC****
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WesBank's replyOfficial
15 Jul 2020, 16:24Dear Diana O
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply15 Jul 2020, 16:24
Official
Dear Diana O
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution