1 reviews | Active since Jan 2014
WESBANK ADDED OWN INSURANCE WITHOUT COMMUNICATION (***********)
Good day good people of South Africa. I am writing this review on my experience I having with Wesbank at this moment.
They are forcing there car insurance down my throat . They asked me for my insurance info. So I sent my full policy to them as they want to be sure they are covered but they still added their insurance on my account without my consent or discussing this with me .. They simple sent me an updated statement with the insurance added.
I am warning everyone that wants to finance a car through Wesbank to rather try other bank first . Wesbank feels nothing for their clients . I have been paying my dues every month even through the pandemic never missing one month and this is how I am being treated . They are *********** for doing this .
I have sent endless emails to stop this extra insurance because I have comprehensive insurance on the car .I DONT WANT OR NEED YOUR ADDED INSURANCE ON MY CAR .THANK YOU BUT NO THANK YOU.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
