RL
Ruan L
1 reviews | Active since Jul 2019
30 Jul 2019, 17:12
Wesbank Adam bechor
Adam Bechor has provided us with the the most horrible service I have ever experienced at any shop or customer service center..
Today he promised to send through our new vehicle contract and get everything done before COB my wife has still not heard anything still has not phoned her back after she phoned him 16:42 and he promised to phone back before he leaves work still no word..
This is absolutely pathetic.. He even promised the seller of the vehicle he will do everything as quikly as possible
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WesBank's replyOfficial
31 Jul 2019, 08:28Dear Ruan De Lange
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS9F5CB.
Regards,
R Nadar
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS9F5CB.
Regards,
R Nadar
WesBank Service Resolution
WesBank's reply31 Jul 2019, 08:28
Official
Dear Ruan De Lange
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS9F5CB.
Regards,
R Nadar
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS9F5CB.
Regards,
R Nadar
WesBank Service Resolution