ME
Mark E
1 reviews | Active since Jul 2018
14 Dec 2022, 14:43
Wesbank - Absolutely No Service
Took me forever to get WesBank to get vehicle settlement resolved App**** for vehicle eNatis documents, paid courier fees and now 3 months later still no result. Apparently documents were returned undelivered. Been holding on phone call for 28 minutes right now. Does this FSP actually do business? Pathetic Service if you could call it that..
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WesBank's replyOfficial
14 Dec 2022, 15:07Dear Mark Esquino,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply14 Dec 2022, 15:07
Official
Dear Mark Esquino,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution