Wesbank - absolutely no assistance

Due to a job change a very minor think like my salary payment date has changed from the 25th of the month to the second of the month. On my banking app I have logged in an amended the debit order date on Wesbank. I received a message weeks ago advising that a consultant wanted to speak to me. I have made numerous attempts to contact Wesbank and speak to a real human! They keep promoting self service on the app but double up on work where things could have been authenticated on line!!!! Come on Wesbank. After numerous emails to you, I have received automated responses!!!! Shocking and annoying!!!!!!