LS
Lebogang S

1 reviews | Active since Oct 2017

20 May 2020, 21:25

wesbank

with all the beating the economy is taking, the government lowered its repo rate to its lowest to give consumers a relief. banks like wesbank refuses to lower interest rates for people who chose fixed rates. i find it very unfair and heartless to use such practices even in the event of a pandemic where people made such choices while the economy was still on its feet. while people are drowning in debts wesbank is cashing big time.

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Replies (1)
WesBank
WesBank's reply21 May 2020, 08:38
Official
Dear Lebogang Shivambu,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution