LS
Lebogang S
1 reviews | Active since Oct 2017
20 May 2020, 21:25
wesbank
with all the beating the economy is taking, the government lowered its repo rate to its lowest to give consumers a relief. banks like wesbank refuses to lower interest rates for people who chose fixed rates. i find it very unfair and heartless to use such practices even in the event of a pandemic where people made such choices while the economy was still on its feet. while people are drowning in debts wesbank is cashing big time.
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Replies (1)WesBank's replyOfficial
21 May 2020, 08:38Dear Lebogang Shivambu,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank Service Resolution
WesBank's reply21 May 2020, 08:38
Official
Dear Lebogang Shivambu,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank Service Resolution
