JD
Jeanne D
1 reviews | Active since Dec 2009
12 Mar 2021, 13:28
WesBank a new government department
WesBank have you taken a leaf out of government departments and operate like that now ? We have been trying to sort out the papers of a deceased estate for 3 months and despite giving you everything you have requested, you ask us for the eNatis papers which should be safely in WesBanks' possession. If we had the eNatis papers we would not need them from WesBank right ?
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WesBank's replyOfficial
12 Mar 2021, 14:21Dear Jeanne,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply12 Mar 2021, 14:21
Official
Dear Jeanne,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution