Wesbank a hard cold coperate bank that sees you as a number seek options from other banks rather

My experience as followed: I bought a car through Wesbank and settled all money's on the 22nd of January 2021 of which my contractual obligation ended towards Wesbank, Wesbank recorded the settlement and stated as much in a letter. yet came February and again they claimed another instalment on my account. I phoned customer care and they confirmed that my obligation had ended and can they start a refund process. Thus to any potential customer to Wesbank I want you to consider, if you have children in our economy today do you have enough funds to sustain an extra instalment in your budget while you wait for Wesbank, that is a cold coperate bank and seeing you as number on a system, to finish their processes for a mistake they have done, furthermore I want to ask you to think if you have enough funds to sustain all your other debit orders so that the mistake made by this cold coperate bank that only see you as a number process their processes and I want you to think if you can afford in our economy to have a revised credit score due to a hard, cold coperate bank that sees you as a number. I am of view that I will never recommend this hard, cold coperate bank that sees you as number that make mistake to your demise because your the little guy and they are this coperate Giant, if possible go seek fianance from a bank that has a hart that sees you as a client in your enviroment and not as a client in their hard and cold enviroment, with our current economy you have the power to do business with a bank that understands you and not one that understands their processes on mistakes, mistakes may leave your kids without food for as long as they finish their processes with a OOPS, sorry nê.