JEYP
Jacques En Yolande Pretorius

1 reviews | Active since Jun 2020

18 Jan 2024, 13:32

Wesbank

Very very slow service. Phoning the call centre always takes 20 min plus. No feed back no mails. Always in validation peroid and that takes 24 hr per cycle. Do not use Wesbank private vehicle finance. Ref ***

0
Replies (1)
WesBank
WesBank's reply18 Jan 2024, 14:12
Official
Dear 
Jacques En Yolande Pretorius
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution