OU
Ockert U
1 reviews | Active since Dec 2017
28 Apr 2021, 11:32
WesBank
I have settled my account after being on debt review for 6 years, they took the car back 5 years ago, to my surprise I found that they never De-register the car and now I have a Total of R3995 to pay before I can take out a new license disc.....Why do I have to pay it if they did not de-register the car...I have sent plenty of mails asking for feedback but guess what? No one comes back with feedback, they keep on telling me "we are waiting for feedback"
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WesBank's replyOfficial
28 Apr 2021, 11:46Dear Ockert U
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
WesBank's reply28 Apr 2021, 11:46
Official
Dear Ockert U
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution