LX
Lucky X

1 reviews | Active since Sept 2026

15 Oct 2026, 13:42

Wesbank

No. My complaint *** has been open for 13 years. WesBank gave LegalWise and myself 2 different answers about an insurance payout. They missed their own 5-day response deadline and my PAIA request is 30+ days overdue. I had to escalate to NCR and Information Regulator to get attention. I cannot recommend WesBank until this is resolved fairly.

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Replies (1)
WesBank
WesBank's reply15 Oct 2026, 14:07
Official

Dear Lucky E,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution