Wesbank

Wesbank it's a disgrace, very disappointed in there service. First it took them ages to change a simple debit order date had to call them time and time again before they could do it. Now I've app**** for refund again as per usually they said it will take 1 to 3 working days for it to reflect in my account nah I had to call and find out what's going on as I cannot see the funds in my account, I was told no mam the refund application has been logged in awaiting to be authorized by relevant people, after 3 goddam days still awaiting to be authorized meaning it's not important they just see it and decide to ignore it. how cruel are they? Because it's not them that needs money they will attend when they feel like it! I regret using there service. very *********** bunch of people