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Dumi M
1 reviews | Active since Apr 2020
15 May 2020, 04:14
WesBank
Sent an email to Wesbank on the 20 April 2020 with the letter from my company stating that my salary will be reduced due to Covid 19 still today I haven’t received any feedback only an automated response,called today and spoke with a consultant that couldn’t assist me but referred me to FNB’s website . Wesbank I’m only asking for a payment Holiday until I get back to work not payment relief please (Loan from FNB) . Regret taking vehicle finance with you cause other banks don’t even take more than 2 days to assist their clients. .
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WesBank's replyOfficial
15 May 2020, 09:10Dear Dumi,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply15 May 2020, 09:10
Official
Dear Dumi,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution