1 reviews | Active since Aug 2019
wesbank
I had a bad customer service at wesbank customer service. On the 30 July i have logged a complain about my account that is on negative wanted to know why cause this account is for vehicle which I bought through them. They gave me a reference number crs9f5a7. I got miss call from them and a massage that I should call Anastacia Naidoo it's urgently which I did the following day. She was not available I felt my details. But I didn't received a call from her. Thursday again I call her they told to leave my details again they will let her know so that she can call me back but she didn't again on Friday I call they told me she is in a meeting I should leave my details they will let her know she didn't come back to me and again on Monday same thing I left my details but no phone call from her.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
