Wesbank

I contacted Wesbank customer service care no: ********** 272 at 09:00 am spoke to an agent about my query he transferred me to a person handling my file /query name Simone August direct telephone no: ********** , the call rang for a very long time with no answer and was eventually cut off. I tried immediately after it was cut off and there was still no answer. I call again to customer care and spoke to an agent who transferred me to Connie who transferred me to Tumelo Mokwebo telephone no: ********** liner manager for Simone August , I tried calling the number a few times it rang long and it was cut off, I tried again and this time it was engaged as if the receiver has been removed.

I am applaud by this behaviour from Wesbank as a client who is paying and have not received my monthly statements . I demand someone call me back urgently . This is an example of poor and disgusting service.

Regards Miss Z.D Nene